Our Warranty

We stand behind the work we do. If a repair we performed fails within its warranty period, we come back and fix it — that's the whole idea.

Labour warranty

• Repairs carry a labour warranty (the exact length is printed on your invoice — commonly 30 to 90 days depending on the job).
• If the same repair fails within that window under normal use, the return visit and re-repair labour are covered.
• Your invoice is your warranty record — keep it, or view it anytime through the link we email you.

Parts

• Installed parts (springs, rollers, openers, cables, seals) are covered by their manufacturer's warranty, which we pass through to you.
• Premium parts — like nylon rollers or upgraded springs — typically carry longer coverage than builder-grade hardware.

What isn't covered

• New, unrelated problems that appear after our visit (a different part failing later).
• Damage from misuse, forcing a door, accidents, weather, pests, or work done by others after ours.
• Continuing to operate a door we specifically advised you to stop using.
• Normal wear on a door or opener we did not replace.

Members

Members of the Quiet Door Club get priority on any warranty visit and 10% off any parts not covered by warranty. An annual tune-up also catches small issues before they turn into repairs.